How to Manage SMS-Only Contacts in Oracle Responsys Without Breaking AFTM Rules

March 11, 2025 Jessica Venerus

SMS marketing is a powerful way to engage customers, but Oracle Responsys presents a major roadblock: when Automatic Failover for Transactional Messaging (AFTM) is enabled, every contact in the PRIMARY_LIST must have an email address. For businesses running SMS campaigns through web forms or keyword sign-ups, this requirement creates a serious challenge. Without an email…

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