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Tegrita CRM UAT End User Guide v1.5

Issue link: https://activate.tegrita.com/i/1044308

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4 Verify Configura on Are Auto Synchs properly configured? Send email on success is UNCHECKED Send email on failure is CHECKED Filter has appropriate criteria Field Mapping - Correct match field is selected Field Mapping - Correct fields are selected and mapped properly Upload Ac ons - Records are saved to an appropriate Shared List/CDO Upload Schedule - Auto Synch will run at the necessary mes to support Marke ng Ac vi es Is the Data Priority arranged properly? (Bulk API, Get Accounts, Get Contacts, Get Leads, Third-party data, Eloqua Report, Remote File over SFTP, Manual upload) Inbound Is the Outbound Integra on enabled? Are the selected Ac vi es enabled? Are Lead and Contact External Calls assigned to the correct Internal Events? Are the fields to store IDs set to (none) on Update External Calls? Are the fields to store IDs set to the CRM ID field for Create External Calls? Are the correct fields mapped? Are the Email Opt Out and CRM Integra on programs in place? Program (MS Dynamics only) Is there a data cleansing step to translate picklist values from text to their GUID equivalent? Does the logic/flow of the program make sense for your lead model? Is the integra on program enabled in Priority Mode? Are the decision rules referencing the correct filters? Are the Internal Event steps referencing the correct Internal Events? Are error traps collec ng records without the proper fields? Outbound

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