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Tegrita CRM UAT End User Guide v1.5

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5 Verify Configura on The Outbound Integra on has several components. Under Se ngs > Integra on > Status > Repor ng > Integra on Repor ng you will find two queues. The Internal Events queue and External Calls queue control data leaving Eloqua. They can be paused and resumed. If these queues are paused, no data will flow to CRM. Integra on related Program Builder programs can be found either by naviga ng to the Program Builder tab in the Integra on area, or by naviga ng to Orchestra on > Tools > Program Builder. Tip: For easy access to Programs in Program Builder, go to Program Builder and find the folder named SYSTEM. This is the folder that contains all Integra on-related programs

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