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Oracle Responsys
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How to Manage SMS-Only Contacts in Oracle Responsys Without Breaking AFTM Rules
SMS marketing is a powerful way to engage customers, but Oracle Responsys presents a major roadblock: when Automatic Failover for Transactional Messaging (AFTM) is enabled, every contact in the...
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Show & Tell: How to Use Timers in Responsys Programs
Along with the powerful program entry steps, decision steps and action steps, Oracle Responsys has an often-under-appreciated Timer step.
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Creating Profile Extension and Supplemental Data Tables For Storing Data
Oracle Responsys can hold a lot of data. To get the most out of this powerful system, you need to be strategic about where all the data is stored.
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Importance of Offering a Personalized Customer Experience
Years ago, the concept of personalized customer service in the digital realm took on a new meaning when companies like Barnes & Noble and Amazon...
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